Trust & Compliance Centre

Welcome to Everything ICT’s Trust & Compliance Centre. Here, you can delve into our security measures and request access to our detailed security documentation.

Educational institutions across the UK rely on procurement frameworks to secure essential ICT services and solutions. Everything ICT is committed to maintaining the secure environment that schools and MATs trust to achieve their IT goals.

What is a Framework?

A framework agreement is a pre-agreed arrangement that a ‘contracting authority’ (e.g. a public sector buying organisation) makes with one or more suppliers of goods, works or services. It sets the terms under which you can make purchases from those suppliers. 

Why are Everything ICT's frameworks so good?

They save you time, resources and money, because:

  • They have already been through a full competitive tender process and evaluated against criteria including cost, quality and service ​
  • ​Everything ICT uses predefined templates to streamline the tender process
  • It has favourable terms and conditions for the customer​
  • Everything ICT can give you procurement advice and support (if you want it)​
  • You can buy direct, without having to get three quotes or go out to tender​
  • Everything ICT provides guarantees and can replace suppliers who fail to deliver

Who can use Everything ICT?

Although they have been principally designed to support schools, Multi-Academy Trusts and Local Authorities, Everything ICT’s frameworks can be used by any UK organisation which fits the definition of a ‘Contracting Authority’.  A full list of bodies included in the original contact notice can be found by clicking on the links below:

 

What can I buy through Everything ICT?

The general answer is almost anything related to IT. Most Public Sector organisations work with Common Procurement Vocabulary (CPV) codes.

The CPV codes included below are at ‘parent’ level where appropriate. It should be assumed all relevant ‘child’ codes will be covered under the contract in a hierarchical approach.

The CPV codes, which include all related subcodes, you can access through Everything ICT are:

30000000: Office and computing machinery, equipment and supplies except furniture and software packages

30100000: Office machinery, equipment and supplies except computers, printers and furniture

30200000: Computer equipment and supplies

31600000: Electrical equipment and apparatus

31700000: Electronic, electromechanical and electrotechnical supplies

32200000: Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television

32300000: Television and radio receivers, and sound or video recording or reproducing apparatus

32400000: Networks

32500000: Telecommunications equipment and supplies

42960000: Command and control system, Printing, graphics, Office automation and Information-processing equipment

48000000: Software package and information systems

48100000: Industry specific software package

48200000: Networking, Internet and intranet software package

48300000: Document creation, drawing, imaging, scheduling and productivity software package

48400000: Business transaction and personal business software package

48500000: Communication and multimedia software package

48600000: Database and operating software package

48700000: Software package utilities

48800000: Information systems and servers

48900000: Miscellaneous software package and computer systems

50300000: Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

50310000: Maintenance and repair of office machinery

50320000: Repair and maintenance services of personal computers

50330000: Maintenance services of telecommunications equipment

50340000: Repair and maintenance services of audio-visual and optical equipment

51300000: Installation services of communications equipment

51600000: Installation services of computers and office equipment

64200000: Telecommunications services

72000000: IT services: consulting, software development, Internet and support

72100000: Hardware consultancy services

72200000: Software programming and consultancy services

72300000: Data services

72400000: Internet services

72500000: Computer-related services

72600000: Computer support and consultancy services

72700000: Computer network services

72800000: Computer audit and testing services

72900000: Computer back-up and catalogue conversion services

79210000: Accounting and auditing services

79400000: Business and management consultancy and related services

79500000: Office-support services

79800000: Printing and related services

How do I make a complaint?

Complaints form

By clicking 'Submit' you agree to us using your data to send you information from Everything ICT. We don't use your data for any other purpose, but If you'd like to know more about our data privacy policy, please click here.

As a procurement service and a public framework provider we take customer service extremely seriously and we always strive for excellence, as evidenced by the 400+ five-star reviews we’ve received. However, we’d be the first to admit that things can (and do) occasionally go wrong. If they do and you want to complain to us, just fill out the form here. We’ll be in touch within one working day and our commitment to you is that we’ll deal with the problem as quickly, fairly and honestly as we can.

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